Whistleblowing

Speak Up – Report Concerns Safely

At PT. Navaloverseas, we are committed to conducting business with the highest standards of integrity, ethics, and compliance with all applicable laws and regulations.
We encourage anyone — employees, contractors, suppliers, business partners, or other stakeholders — to raise concerns about potential wrongdoing without fear of retaliation.

Our Commitment (Komitmen Kami)

We foster an open and accountable culture where speaking up about suspected misconduct is supported and protected.
Retaliation against anyone who reports in good faith is strictly prohibited and will be treated as a serious breach of our values.

What to Report (Apa yang Dapat Dilaporkan)

You may use this channel to report concerns about:

  • Bribery, corruption, or facilitation payments.
  • Fraud, theft, or other financial misconduct.
  • Violations of environmental, health, and safety regulations (including those relevant to forest product sourcing, processing, and export activities of PT Naval Group).
  • Breaches of competition / antitrust laws.
  • Conflicts of interest.
  • Discrimination, harassment, or workplace safety issues.
  • Violations of export/import regulations or trade sanctions in countries where we operate (Indonesia, India, Philippines, Australia, China, Korea, UAE, Turkey, Spain, Germany, and others).
  • Any other serious illegal, unethical, or improper conduct.

Reports should be made in good faith, even if later found to be incorrect; malicious or knowingly false reports are not protected under this policy.

How to Report (Cara Menyampaikan Laporan)

We provide secure and confidential ways to raise concerns:

  • Online Reporting Form
    [Speak Up – Online Report Form] 
    → Anonymous reporting option available where permitted by law.
Submit a Report
  • Email
    Email: compliance@navalgroup.biz
    → You may request confidentiality; we will make reasonable efforts to protect your identity in line with applicable laws.

Please include as much detail as possible (who, what, when, where, how) and attach any supporting documents or evidence, if available.

Protection for Whistleblowers (Perlindungan bagi Pelapor)

  • Reports made in good faith are protected under our whistleblowing policy and relevant Indonesian laws on community participation in corruption eradication and witness protection.
  • We prohibit any form of retaliation, including dismissal, demotion, harassment, intimidation, exclusion, or any other adverse action as a result of raising a concern or assisting in an investigation.
  • We will handle all concerns promptly, fairly, and as confidentially as possible, consistent with the need to conduct an effective investigation and comply with the law.
  • Where required by law, we comply with provisions relating to whistleblower protection, including Government Regulation No. 43 of 2018 on community participation and rewards in corruption eradication and the witness and victim protection framework

What Happens After You Report? (Proses Setelah Laporan Diterima)

  • Acknowledgment
    If your report is not fully anonymous and you have provided contact details, you will receive confirmation that your report has been received.
  • Impartial assessment and investigation
    Your report will be reviewed by designated independent personnel or an external party, if necessary, to ensure impartiality and fairness.
  • Follow-up and feedback
    Where possible and appropriate, you will be informed about the progress or general outcome of the review or investigation, without breaching the confidentiality or privacy rights of others.

The time needed for review and investigation may vary depending on the nature and complexity of the issues raised.

Additional Resources (Informasi Tambahan)

  • Read our Code of Conduct → [Insert internal link to your Code of Conduct page or PDF]
  • Read our Anti-Bribery & Corruption Policy → [Insert internal link, if available]
  • Relevant Indonesian laws and standards (general references):
    • Government Regulation No. 43 of 2018 on the Procedures for Implementing Community Participation and Providing Rewards in the Prevention and Eradication of Corruption.
    • Law on Witness and Victim Protection (Law No. 13 of 2006 as amended by Law No. 31 of 2014), including protections for whistleblowers whose reports are made in good faith.

Thank you for helping us maintain the trust and integrity that PT. NAVAL have built over the years.
Your voice matters and plays an important role in safeguarding our people, our business, and our stakeholders worldwide.